CITIZENS CHARTERtop
CHANDIGARH ADMINISTRATION
CHANDIGARH

PREMABLE: This document is an expression of commitment and resolve of this institute to provide information about the services that are available, the quality  and standards of service that you may expect, the facilities, procedures available and also the costs wherever they are.  A guide map of the Institution is also affixed at the entrance of the complex and also at the entrance of various blocks.

About The college

      Government Medical College, Sector 32, Chandigarh is affiliated to the Panjab University Chandigarh and is recognized by Medical Council of India. The college is having an intake of 50 students per year for MBBS course.

     The admission for MBBS course are finalized in the last week of June. The academic session begins from first working day of July every year. The distribution of seats for   various categories for admission to MBBS course and Postgraduate (MD/MS) courses is as under:-

t t t No. of Seats
1. UT Chadigarh Pool( 85% seats)
t
39
t
  • General

31 t
t
  • Scheduled Caste

07 t
t
  • Physical Handicapped

01 t
2. NRI Quota t 03
3. Central Pool t 01
4. All India Quota(15% Seats) t 07
TOTAL 50

The Admission for the 39 seats belonging to UT Chandigarh pool are made on merit basis which is determined through an entrance test conducted by Panjab University, Chandigarh. The admission for 08 seats belonging to Central Pool and all India quota is made on the basis of recommendation of Govt. of India which is again basis of merit.

The post graduate courses in the  following specialties are being run in the Institute:

S. No. Name of the Deptt
Clinical Specialties
No. of Seats
1. Anesthesiology 03
2. Ophthalmology 02
3. Pathology 03
4. Orthopaedics 01
5. Paediatrics 01
6. Community Medicine 01
7. Obstt. & Gynae. 01
8. Forensic Medicine 01
9. TB & respiratory Diseases 01
10 MD Anatomy 02
  TOTAL 16

The Admission for the post graduate courses are made on merit basis through an entrance test conducted by the Panjab University, chandigarh.

Non Clinical Specialties: top.jpg (2274 bytes)
1. M Sc Physiology 02
2. B.Sc. Ophthalmology Techniques 04

General Information about   Attached Hospital:

The patients seeking services in the hospital are registered and issued a card for recording various details of the symptoms, diagnosis and treatment provided. The hospital is having facilities for almost all the investigation/ procedures, which includes CT Scan, Endoscopy and others as detailed below. The charges payable for all these investigation are based on the income of the patient.Every indoor patient is entitled to avail the facility of pass for the convenience of their attendants. A 500 bedded hospital is attached with the institute. The information about timings and various charges as payable is as under:

Timing for emergency and OPD
  • Casualty , Emergency and ambulance services
  Round the clock
  • Registration of OPD Patients
  08:00 AM to 11:00 AM ( Monday to Saturday)
07:00 AM to 09:00 AM ( During Summer Vacations i.e. from 16 May  to 15 July)
  • OPD Timings
  09: 00 AM to 02:00 PM ( Monday to Saturday)
08:00 PM to 01:00 PM  (During Summer Vacations i.e. from 16 May  to 15 July)
  • Special Clinics
  02:00 PM to 04:00 PM
  • Timings for visitors for meeting indoor patients
Summer 06:00 AM to 07:00 AM
05:00 PM to 07:00 PM
  Winter 06:00 AM to 07:00 AM
04:00 PM to 06:00 PM
Hospital Charges
  • OPD Card charges in a calendar year
  Rs. 20/-
  • Revisit within one year of making OPD card
  Free
  • Charges of issue of duplicate card in case of loss
  Rs.30/-
  • OPD Card charges for UT employee/ UT Pensioners and Ex Servicemen pensioners only
  Nil
Admission Charges: General Ward
  • Security (Adjustable/Refundable)
  Rs. 200/- ( Rs. 500/- per week)
  • Admission Fee
  Rs. 25/-
  • Bed Charges
  Rs. 15/- Per day
  • Diet Charges
  Rs. 50/- per day
Admission Charges: Private Ward
  • Security (Adjustable/Refundable)
  Rs.  5000/- at the time of admission and Rs. 5000/- per week for Pvt and employees of other state govt. and centre govt.
  • Admission Fee
  • Bed/ Room Charges
Rs. 100/-
Rs. 600/- per Day
Rs. 1000/- at the time of admission & Rs. 1000/- per week in case of employee/ pensioners of UT Govt. & Ex Servicemen
  • AC Charges
Rs. 100/- Per day  
  • Diet Charges
Rs. 85/-  
Pvt. Ward room ( VIP Category 'A')   Rs. 1500/- per day: Including AC Charges & Diet
Pvt. ward room (ordinary category 'B')   Rs. 785/- per day : including Ac and Diet
Entitlement for Private Ward
Category 'A' (Pvt VIP Ward)   Rs. 15000/-(basic for Govt. Employees)
  • Admission fee
Rs. 100/- Rs. 15000/- ( gross for Pvt. Businessman)
  • Bed/ Room Charges
Rs. 1400/- Per day  
  • AC Charges
Rs. 100/- per day  
  • Diet Charges
Rs. 85/- per day  
Category 'B' (Pvt .Ordinary Ward)   Rs. 10000/-(minimum basic for Govt. Employees)
  • Admission fee
Rs. 100/- Rs. 10000/- ( gross for Pvt./ Businessman)
  • Bed/ Room Charges
Rs. 600/- Per day  
  • AC Charges
Rs. 100/- per day  
  • Diet Charges
Rs. 85/- per day  

Laboratory investigation procedure available with charges as per income slabs. Police post is available within the Hospital premises

Causality and Emergency Services:

  • Emergency medical Officer and Senior Residents are available for 24 hrs
  • Specialists Doctors are available round the clock in major Specialties viz. General Medicine, General Surgery, Orthopedics, Obstetrics & Gynecology and Paediatrics

  • Duty doctor is available on call basis for other departments /specialties

Blood Bank: The services of Licensed blood bank is available round the clock in the Hospital

  • Al mandatory tests are carried out for screening of the blood
  • Blood is made available for private Hospitals subject to the availability against fixed payment
Equipment & Special Facilities available: top.jpg (2274 bytes)
Sr. No. Facilities Rs.0-3500/- Rs. 3501-7000/- Rs. 7001- above
1. CCU 125 250 500
2. ICU 250 500 1000
3. Dialysis Unit 100 200 400
4. Endoscopy 100 150 350
5. Colonoscopy 100 200 300
6. TMT 250 500 1000
7. ECG 25 50 75
  EEG 100 150 200
  ERCP 100 200 400
  EMG 100 150 250
  NCV 100 150 250
8. Blood Gas Electrolyte Machine 50 75 100
9. Intubating Bronchoscope 100 200 300
10 Laproscopic Surgical Procedure( Gall Bladder (III rd Category), Appendix, Hernia 400 1500 3000
11. Trans Urethral Resection Prostrate & Bladder Tumor (TUR) 400 1500 3000
12. Uretro Renoscopy ( Uretric Stones) 400 1500 3000
13. Ultrasound 50 100 200
14. ND Yag Laser( Full Course) 100 200 400
15. Bone Marrow Investigations:
Bone Marrow Aspiration
Bone marrow Trephivex

50
100

75
150

100
200
16. Audiometry 20 50 100
17 Physiotherapy Free    
18 CT Scan Private    
19 Head 550    
20 Upper/Lower Abdomen 900    
21 Pelvis 900    
22 Cervical /Dorsal Spine 900    
23 Lumber / Sacral Spine 900    
24 Thorax 900    
25 Orbit/Ear/Neck 900    
26 Extremities 900    
27 3D Study/ Angiography
contrast other consumable Extra
3000    
28

Facility of hormone profiles & tumor markers on Chemiluminescence

     
29 Facility of Blood Lactate on Metabolite Analyzer      

On the recommendation of treating doctors i.e. Senior Residents/Consultants and approval of concerned HOD/ Medical Superintendent , the   poor patients  can avail the said facilities free of cost . Apart  from above these facilities are available free of cost to the  UT employees/ Pensioners ad Ex Servicemen.

Ambulance : Round the Clock ambulances are available on payment basis for the convenience of  patients within UT, Chandigarh

Public Utilities: top.jpg (2274 bytes)

Canteens : Canteens are available for providing services to the faculty, students staff and out patient/attendants/visitors at following places:

Block-A Level V                                      (Provides services round the clock)
Block-B (OPD-Block),Level I                 (Provides services 8.00 am to 6.00pm)
Block-C (Kitchen)                                   (Provides services to the indoor patients)
Shopping Complex: The shopping complex is having the following facilities:
   (a) Chemist shops-2                                 These remain open round the clock
   (b) STD/PCO, Lamination & Photostat                       -do-
   (c) Fresh Fruit & Juice
   (d) Milk & Dairy Products
   (e) General Merchant
   (f) Barber
   (g) Stationery, Gift & Florist items
   (h) A branch of State Bank of India is operating from the college building and an ATM of State Bank of India is 
   installed in the shopping complex.

The following specialties are providing quality services to the students and patients in this institute:

(1) Anesthesia and Intensive Care
(2) Anatomy
(3) Biochemistry
(4) Community Medicine
(5) Dentistry
(6) Dermatology(Skin & Venereology Diseases)
(7) ENT(Otorhinolaryngology)- Head & Neck Surgery
(8) Forensic Medicine
(9) General Medicine
(10) General Surgery
(11) Immuno Haematology and Blood Transfusion
(12) Microbiology
(13) Obstetrics & Gynaecology
(14) Ophthalmology
(15) Orthopaedics
(16) Pathology
(17) Pharmacology
(18) Physiology
(19) Paediatrics
(20) Psychiatry
(21) Radiodiagnosis
(22) Radiotherapy
(23) Tuberculosis & Respiratory Diseases

Referral Services:

(a) The Hospital Provides referral services for the neighboring states like Punjab, Haryana & Himachal Pradesh. Patients are referred from the primary & secondary level health centres of the neighboring states are received in this hospital.

(b) The hospital tries to give best available treatment to the patient visiting this hospital. But in case of some specialized treatments and investigations which are not available in this hospital, the patients are referred to the Postgraduate Institute of Medical Education & Research, Chandigarh.

Grievances/complaints/redressal

Name, location and telephone number of Director-Principal & Medical Superintendent have been displayed at the reception and elsewhere in the hospital for receiving the grievances and complaints.  Every grievance/complaint is dealt quickly. Every patient/visitor has the right to be heard.

ADMINISTRATION

Office Location Level/Block Phone No.
Director Hospital Building Level-II,
Block-D
2662000, 2665253-60,2665545-49
Ext.4230
  Hospital Building Level-II,
Block-D
2662000, 2665253-60,2665545-49
Ext.4202
Medical Superintendent Hospital Building Level-II,
Block-D
2608480, 2665253-60,2665545-49
Ext.4202
Additional  Director(Admn.) Hospital Building Level-II,
Block-D
2609460, 2665253-60 & 2665545-49
Ext.4231
Deputy Medical Superintendent Hospital Building Level-II,
Block-D
2665253-60 & 2665545-49
Ext.4212

The other direct telephone attached with EPABX   exchanges are as under:
2665253-60, 2665545-49, 2669180,2669182,2669569,2662201-2663301,2663303

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